Observability and Alert Management

Every page worth answering

Cuts alert noise and sends real problems to the right team.

SNR· Signal to Noise Ratio SRE on DevSemantic

For SRE lead, on-call managers

  • raw alert volume
  • on-call heroics

What changes

Stop raw alert volume. Start seeing it live.

Makes every page worth answering. It builds the observability foundation, the telemetry, service map and dependency context DevSemantic needs, removes pages that lead to no action, groups related signals, and routes the rest to the right owner. On-call load per engineer is tracked, with out-of-hours pages shown separately, so noise reduction shows up as healthier on-call rotas.

Before · reports you wait for

  • raw alert volumereport
  • on-call heroicsreport

After · live on DevSemantic

  • SNR Signal to Noise RatioPages that led to action81%↑
  • PPE Pages Per EngineerPages per on-call engineer per week4/ week↓
DevSemantic

How it works

DevSemantic is a context plane for site reliability and operations. It connects telemetry, services, dependencies, releases and runbooks into one model, so problems are predicted from leading signals, handled by approved automation, and prevented from returning. The four solutions follow the life of a production problem: see it clearly, catch it before it pages, stop it coming back, and stop releases from introducing it.

We model how production really runs

Services, dependencies, releases, telemetry and runbooks in one live model.

What we are measured on

One headline number. One that backs it up.

SNRSignal to Noise RatioHeadline KPI

Pages that led to action

Share of pages that led to action

81%

your baseline · 14 %+67 pts in 90 days

Commitment · Up against baseline; false pages down, real issues seen soonerEvidence · Incident history

  1. PPEPages Per EngineerSupporting

    Pages per on-call engineer per week

    Pages per on-call engineer per week, out-of-hours pages shown separately

    4/ week↓ vs baseline

    Replaces on-call heroicsEvidence · Customer's records

Numbers shown are illustrative. Yours start from your own baseline, measured in the diagnostic.

Proof you can open

Every number comes from a record you own.

Here that record is the incident history. If we cannot show where a number came from, we do not report it.

Incident historyappend-only · yours to inspect
  1. day 1 · 09:04foundationservice map: 212 services · 1,930 dependencies · telemetry mapped
  2. day 2 · 11:21noisealert cpu-high-batch-tier · 0 actions in 90 days · removed
  3. day 4 · 13:38group17 signals grouped into one incident · svc-search latency
  4. day 5 · 15:55routerouted to owner team-discovery · acknowledged
  5. day 7 · 17:12rotapages this week: 3.8 per engineer · out-of-hours: 0.6

Questions

What people ask before they start.

Do we have to change observability vendors?

No. Your tools stay. DevSemantic reads them.

Will you turn off our alerts?

Only with your team's agreement. Each alert proposed for retirement comes with its history.

See Observability and Alert Management on your own estate.

A 30-minute walkthrough with an engineer. We show the SNR loop running and answer what it would look like for you.

Every solution is sold against one headline KPI, committed for 90 days against your own baseline and reported from evidence you can inspect.

  • SOC 2Type 2
  • HIPAACompliant
  • GDPRCompliant
  • ISO 270012013
  • ISO 90012015
  • ISO 200002018
  • ISO 134852016